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| What
if my plans change after making a reservation? |
| Reserve
with confidence. There are no problems if your plans
change and you need to cancel or change your dates.
Your deposit will be refunded in full provided
you have let us know not later than 7 days before
the date you were due to arrive. |
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| How
do I get to you from Heathrow Airport? |
| Fast
Train |
Take the non-stop Heathrow
Express train straight into Paddington Station,
leaves every 15 minutes (journey time approximately
15 minutes) and costs £16.50 online, £18
at the station. Children half-price. From Paddington
Station take a 5-minute taxi ride to the hotel -
approximately £5. |
| Taxi
(Black Cab) |
There
are always plenty of taxis lining up waiting for
customers, takes about 50 minutes depending on traffic
delays, i.e. costs a bit more in the morning and
evening peak periods. Costs about £65. |
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The Tube |
Get a ticket for
Marble Arch and take the Piccadilly Line Tube
into London, leaves about every 5 -10 minutes.
Change at Holborn onto the Central Line and take
the westbound train to Marble Arch. Costs £4.50
(Children 5-16 yrs - £2.20) and takes about
55 minutes. The first train service is at 5.40
a.m. The carriages become very overcrowded during
peak rush hours. Heathrow is the first stop so
you will get a seat but getting off in Central
London with lots of luggage in the rush hours
will be stressful.
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By Private Hire Car (Minicab) – We can make arrangements
to meet you with a personalised sign at the Arrivals Hall
at the airport, help you with your luggage and bring you
straight to the hotel by private car. The price depends
on the number of persons and the amount of luggage and
we can quote you the amount if you email us and advise.
For example, from Heathrow - 2 persons with 2 cases and
hand luggage would be £50 (From Gatwick, Stansted
and Luton - £25 extra)
| How
do I get to you from Gatwick Airport? |
By Rail - Take the
Gatwick Express train direct from the airport to
Victoria Station. It leaves about every 15 minutes
and costs £15.90. At present, they are giving
away 3 or 4 tickets for the price of 2 on the Gatwick
Express if booked online. The trip takes about 30
minutes to reach Victoria Station and then take
a taxi (about 10–15 minutes £6).
By Private Hire Car (Minicab) – See above |
| How
do I get to you from Stansted Airport? |
By Rail – Stansted
Express, which runs from the airport every 15 minutes
from 0800 to 1700 weekdays and every 30 minutes
early morning, evening weekdays and weekends. Ask
for a ticket to Marble Arch and change trains at
Liverpool Street onto the Tube (Central Line). Journey
time - approx. 1 hour. Cost - £14.50.
By Private Hire Car (Minicab) – See above |
| How
do I get to you from Luton Airport? |
By Rail – Luton
Flyer to Kings Cross, change onto the Victoria Line
to Oxford Circus and change again onto the Central
Line to Marble Arch. Costs about £12. Takes
approx. 70 minutes. Alternatively to the Tube from
Kings Cross take a taxi, 15 minutes approx. £6.
By Greenline Bus – Ticket to Marble Arch,
£6 - £9. Takes about 75 minutes and
leaves every 20 minutes. See http://www.greenline.co.uk/ |
| How
do I find you after leaving the Tube? |
| Take a print of our
local map with you. Just turn right outside the
tube and cross over Edgware Road. Stanhope Place
is the first turning on the right. Takes just 3
or 4 minutes. |
| What
do I get with my "English" Breakfast? |
| Our policy is to
make sure you start the day with a full and satisfying
breakfast consisting of a choice of various cereals,
choice of fruit juices, tea and coffee, toast, choice
of jams, marmalade and honey, eggs (fried, scrambled,
poached), grilled bacon, sausages, tomatoes, baked
beans. If you're still hungry when you're finished,
have more of whatever you want. |
| Where
can I get information about travelling around London? |
| London
Buses and Tubes - Tube
and bus fares are based on a six-zone system.
Check http://www.tfl.gov.uk
for full details, tube maps, bus maps, journey
planners and the latest prices. Tube and bus maps
and other information are also available free
at our reception desk.
Smoking is forbidden in the Underground (on the
cars and the platforms) and on buses.
An on-the-spot fine for not having the correct
ticket on a bus or train is £10 so make
sure you don't stray outside the zones that you've
paid for.
Using an Oyster card is generally the cheapest
way to make journeys in the Capital. It can be
used on bus, Tube, trams, DLR, London Overground
and National Rail services in London and you can
get all the information you need at https://oyster.tfl.gov.uk/oyster/entry.do
.
Taxis - Black-cab drivers tend to know central
London very well and can be hailed in the street
when the yellow Taxi sign on the roof is lit.
Once they have stopped for you taxis are obliged
to take you anywhere you want to go within 6 miles
of the pick-up point. The charges are made through
a combination of time and distance and the meter
is visible for you to check the cost and you can
get out at any time. Black cabs are expensive
but are fully insured and low-risk. A standard
journey across the West End will cost about £10
outside rush hour. A 10% tip will be expected.
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| Where
can I get information about theatres? |
There
are more than a 100 theatres in London and you can
see a full list of what's on, maps of theatre locations,
seating plans and theatre box office telephone numbers
at http://www.officiallondontheatre.co.uk/
. It’s important, before you pay for any tickets
with your card, that you check the seats you’ve
been allocated against the seating layout to ensure
that they’re OK. If you’re booking on
the ‘phone have the seating layout on the
screen in front of you before you call.
Buying from the theatre box office - There
is usually no booking fee when you buy tickets in
person. If you telephone the box office direct to
order tickets, you may be charged a small booking
fee. At busy periods, some box office telephone
numbers ‘trip over’ to ticket agencies.
In this instance, any fees should be identical to
those charged by the box office.
Buying from the Half Price Ticket Booth
in Leicester Square - This ticket booth
in the clock-tower building in Leicester Square
is the best way to buy discount tickets on the day
of performance. Have a look at http://www.officiallondontheatre.co.uk/tkts
for further details.
Warning - make sure you go to the correct place
in Leicester Square, ignore the booths you pass
getting there.
Buying tickets from a ticket agency -
Most legitimate ticket agents are members of STAR
(The Society of Ticket Agents & Retailers),
an organisation that aims to encourage best practice
among ticketing outlets. Ticket agents always charge
a booking fee, up to 25% of the price you would
pay if you bought the ticket direct from the theatre
box office in person. These fees vary so compare
this cost from their websites before committing
yourself. |
| Where
can I park the car? |
It's
worth pointing out that the roads in London are
very crowded and the cost of parking is prohibitively
expensive so we strongly recommend that you do not
bring a car unless you really have to and don't
hire one unless you intend to take it out of the
centre the same day. London now has a “Congestion
Charge Zone” in the very centre and the Parkwood
Hotel is within that area. Payment of the Congestion
Charge allows you to enter, drive around, and leave
the charging zone as many times as you wish that
day. Congestion charging applies between 7.00a.m.
and 6.00 p.m., Monday to Friday. You can pay the
£8 congestion charge either in advance or
on the day of travel before, during or after the
journey but you must pay by 10.00pm on the day of
travel to avoid penalty costs. For further information
- http://www.cclondon.com/index.shtml If you do
need to bring a car we have an arrangement with
NCP for discounted parking at 2 of their local parking
garages.
Street parking on a single yellow line in Connaught
St., a 2-minute walk from the hotel, is free from
6.30pm - 8.30am. Metered parking at other times
and traffic wardens are predatory in central London
so don't over-run the time on your meter. You have
been warned! |
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| General
Questions |
| Electricity
- British current is 240 volts, AC, so you'll
need a converter or transformer for U.S.-made
electrical appliances, as well as an adapter that
allows the plug to match British outlets. You
can buy a transformer/adapter at many places in
London and we recommend "Boots the Chemist"
as their prices are reasonable and they have many
branches close to the hotel.
We
supply hair dryers and an iron.
Time
difference in America - Most of the year Britain
is 5 hours ahead of the time observed on the East
Coast of the United States. When it's noon in
New York, it's 5pm in London.
Tipping - In restaurants, service charges
around the 10% range are often included in the
bill. Sometimes this will be clearly indicated
but, if it isn't, waiters won’t mind if
you ask and you can decide for yourself how much
to leave. There's no tipping in fast-food cafes,
pubs or theatres.
http://www.hotelscombined.com/Hotel/Parkwood_Hotel_London.htm
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4 Stanhope Place, Marble Arch, London W2 2HB
Tel: +44 (0)20 7402 2241 Fax: +44 (0)20 7402 1574 Email: reception@parkwoodhotel.com
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